Refund and Returns Policy

At Kuberveg.com, our utmost priority is to provide you with the freshest and highest-quality green vegetables. We take great care in sourcing and delivering our produce, and we want your experience with us to be nothing short of exceptional. However, we understand that there may be situations where a refund or return is necessary. This policy outlines our guidelines for refunds and returns.

1. Quality Assurance

We pride ourselves on the premium quality of our vegetables. Our commitment to you is that you’ll receive fresh and wholesome produce. If, for any reason, you are dissatisfied with the quality of the vegetables you receive, please let us know within 24 hours of delivery. We may request photos or additional information to assess the issue.

2. Refund Eligibility

Refunds may be considered in the following situations:

• Quality Issues: If you receive vegetables that do not meet our quality standards, we’ll issue a refund or offer a replacement.
• Incorrect or Incomplete Delivery: In the rare event that you receive the wrong order or are missing items from your order, we’ll rectify the situation promptly by issuing a refund or delivering the missing items.

3. Returns Policy

Our fresh vegetables are highly perishable, and for health and safety reasons, we do not accept returns or exchanges on vegetables after they have been delivered.

4. Refund Process

To request a refund, please contact our Customer Support team within 24 hours of delivery at [contact email or phone number]. Please provide the following information:

• Your order number.
• Details of the issue, including clear photos if applicable.

Our team will review your request and, if approved, process the refund as quickly as possible. The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

5. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please reach out to our Customer Support team at [contact email or phone number]. We’re here to assist you and ensure your satisfaction with every purchase.

6. Policy Updates

Kuberveg.com reserves the right to revise, modify, or update this Refund and Returns Policy as necessary to ensure clarity and alignment with our commitment to providing you with the best possible service.

Thank you for choosing Kuberveg.com as your trusted source for fresh and healthy green vegetables. We look forward to serving you with the utmost care and dedication.

Sincerely, The Kuberveg.com Team

Need help?

Contact us at contact@kuberveg.com for questions related to refunds and returns.